The new Visitors’ Center at Yad Vashem was inaugurated in October 2003.
The entrance level of this concrete and glass structure serves as a meeting point and gathering place, and provides information desks and an audio-guide rental service. Through the windows on all four sides, the visitor can see different parts of the Yad Vashem site, and the surrounding views. A dairy restaurant and cafeteria, and the bathrooms are situated one floor below, underneath which is a two-storey car-park.

The Entrance Plaza is situated at the entrance to Yad Vashem, between the Wall in Tribute to the Survivors (in the background) and the Visitors’ Center.
The Plaza is designed to blend in with the surrounding landscape, and its shaded benches offer the tired visitor an opportunity to rest. 

The entrance level of the Visitors’ Center serves as a meeting point and gathering place.  The staff at the information desks provide information and advice on route options in several languages, as well as selling brochures and maps. At the adjacent desk, the visitor may hire an audio-guide, offering a fascinating, comprehensive guided tour of the Museum. 

The Book and Resource Center, inaugurated in September 2003, is situated next to the Visitors’ Center and is run by the “Steimatzky” chain. The shop sells a wide range of books and mementoes, and also serves as a resource center. Books on the Holocaust and World War II in different languages can also be ordered here.

The Cafeteria is run by the “Yotvata” chain, and is situated on the lower ground floor of the Visitors’ Center overlooking breathtaking panoramic views of the Jerusalem forest. The cafeteria offers hot dairy meals, and a coffee bar, with cakes and sandwiches.